Selling On eBay and Managing Your Seller Fees

June 24th, 2009 by Guest Author
by Jesse Holmes

When it comes to learning how to sell on eBay, many people focus just on how to create auctions and ship packages. While those issues are extremely important to a person’s success on eBay, it is important to understand that there is a lot more to it that that. If you plan to sell things on eBay in mass amounts, you will quickly find that the fees involved really add up. This is something that you need to learn about and understand in order to be a successful eBay seller.

When learning how to sell on eBay you will need to learn that there are three categories of fees. There are the eBay listing fees, the eBay commission fees, and then the PayPal fees. While you may skip out on PayPal to avoid having to pay fees to them, you will probably quickly find that most of the buyers on eBay want to pay with PayPal. There are buyers on eBay that will skip out on bidding on an auction simply because the seller does not accept PayPal. It’s unlikely you’ll be able to avoid using PayPal.

The eBay listing fees will range in price. You could spend a few cents to twenty or thirty dollars on listing on auction. The options that you go for in the auction listing will be the determining factor in the cost. If you want your auction placed on the top few search pages then that is going to cost you extra. If you want your auction highlighted then that is going to cost extra as well. Also there is a fee that will vary depending on what your starting price is for the auction.

The eBay Final Value Fee is a percentage that eBay charges as a commission when your item sells. It is based on the final sale price of your item. When eBay sellers are complaining about fees, it’s usually the Final Value Fees that they are complaining about. This is because these fees can add up to hundreds of dollars every month. However, if you look at these fees from the perspective of running a business, you’ll see that these fees are just a part of doing business. If you run a business correctly, you’ll turn those hundreds of dollars into thousands of dollars in profitsl

Some beginning eBay sellers wonder if they should sell only on eBay, or if they should consider other auction websites that offer cheaper fees or maybe even allow their sellers to list for free. While this might seem great, the problem with these other websites is that many buyers are not aware of them. That is why eBay is a good place to start, because everyone knows about eBay, and eBay is spending millions of dollars in advertising to make sure that more customers come every day. The more people that come, the better chance you have to sell your items at a profit.

As an eBay beginner learning to sell on eBay, it’s important that you are aware of what your seller fees will be. Instead of waiting until the end of the month and being surprised by a bill from eBay, keep track auction-by-auction or week-by-week. That way, you’ll never be caught off guard.

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How To Start Selling On eBay From Home

June 24th, 2009 by Guest Author
by Jesse Holmes

Many people want to work from the comfort of their own home. However, very few people know how to do it successfully. But the key factor to success in a home-based eBay business is to dedicate the proper amount of time and energy into it. You need to absorb all the information you can about selling on eBay. Once your eBay business is up and running, it can be very rewarding. However, getting it to that point can be very challenging.

A common mistake that new eBay sellers make when they are learning how to sell on eBay is that they jump in without knowing what they are doing. This can be a costly mistake, especially since you need to pay eBay fees for the items you put on eBay. While on some auctions the fees may be less than a dollar, these fees can add up quickly.

Your eBay business will need a lot of time and attention from you in order to grow. Yes, there is a lot to learn. However, if you just skip the learning time you need, this will be another costly mistake. If you want to support yourself or your household, make sure you are always learning.

You have to make sure that you are dedicating a certain amount of time every week to researching the site and previous successful sales of other people. While you do not have to know everything inside and out before you begin posting auctions, you want to make sure that you are at least clear on the basic understanding of the whole structure. And once you begin posting auctions you are going to want to make sure that you are still researching, reading, and watching everything that you can. The more you learn the more money you will make.

To get on the fast track to eBay success, find a mentor that can personally teach you how to sell on eBay. They will help you avoid the mistakes that many beginning sellers make. One of these mistakes is pretending that you already know it all. When a change happens and you’re not aware of it, you’ll be caught off guard and it could be a costly mistake. However, if you’re aware of your marketplace, you should be fine. Put the time and energy into learning how to sell on eBay, and you’ll get the hang of it.

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Nurturing Your eBay Customer Base

June 23rd, 2009 by Guest Author
by Pinky Jones

The overwhelming majority of web users who buy things on eBay are customers. But as any successful eBay seller knows, they aren’t just buyers. You must remember that the customer is king, the key to maintaining a good feedback rating, and the key to repeat business that can keep an eBay fundraising effort worthwhile. Cultivating ongoing relationships with satisfied customers is the key to a sustainable business.

To those who sell on eBay to benefit nonprofit causes, customers are even more special: they are donors as well as buyers. They’re people who keep you going and make your activities possible. As anyone who has participated in one of eBay’s community forums can tell you, the internet is a great place to develop close relationships with individuals who share a common goal or interest, in other words, develop relationships with a diverse online community.

On eBay and the web, caring for and nurturing donors is as important as it is in the offline world. eBay gives you several ways to maintain good relations with other members. The most important is eBay’s well-known feedback system, which rewards trustworthiness and punishes dishonesty.

You can also volunteer information that helps your donors providing them with the URLs of web sites they might like to visit, on eBay or elsewhere, or answering questions on the message boards. At the very least, you’ll gain the respect of your donors by responding quickly to e-mail inquiries, and making payment and shipping easy. It’s all about helping people to do the right thing.

Customer Support

If you’re affiliated with a nonprofit, you already know about growing your donor base. It boils down to being nice to your donors: inviting them, nurturing them, praising them, and giving them special access and possibly other benefits.

On the web (and by extension, on eBay), looking after donors is the same as providing a high-Ievel of customer service. But customer service on the Web is different than in other venues.

Nonprofits, like other organizations that sell on eBay or online, need to take into account the special way online consumers behave. In the traditional offline world, customer service is a matter of answering questions and solving problems with orders. Customer service representatives make themselves available to field questions and problems as they arise.

Customer service on the internet isn’t a matter of publishing a phone number or e-mail address and waiting for consumers to send you questions. Such basics are important, but it’s more a matter of making information proactively available to consumers. The customer is in charge on the web, not the seller. Customers choose to view your items for sale or visit your web site; they choose to make a bid or a donation, or go elsewhere with their money.

Many eBay sellers who receive questions from prospective bidders answer those questions quickly. But they go a step further, also. They also publish the questions and answers as additions to their sales descriptions. This reduces the number of similar questions you receive, which saves your volunteers some time; it also raises the level of customer support you provide, which makes prospective bidders more likely to purchase from you.

When you receive a question from a prospective buyer through eBay’s message system, you have the option of simply responding to the buyer privately, or adding the question and your response to the body of your sales description.

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Looking After Your eBay Customer Base

June 19th, 2009 by Guest Author
by Pinky Jones

The overwhelming majority of people who buy things on eBay are customers. But as any successful eBay businessperson knows, they aren’t just customers. You must remember that the customer is king, the key to maintaining a great feedback rating, and the key to repeat business that can keep an eBay fundraising venture afloat. Cultivating ongoing relationships with satisfied customers is the key to a sustainable business.

To those who sell on eBay to benefit nonprofit causes, customers are even more special: they are donors as well as buyers. They’re people who keep you going and make your activities possible. As anyone who has participated in one of eBay’s community forums can tell you, the internet is a great place to develop close relationships with individuals who share a common goal or interest, in other words, develop relationships with a diverse online community.

On eBay and the web, caring for and nurturing donors is as important as it is in the offline world. eBay gives you several options to maintain good relations with other members. The most important is eBay’s well-known feedback system, which rewards trustworthiness and punishes dishonesty.

You can also volunteer information that helps your donors providing them with the URLs of web sites they might like to visit, on eBay or elsewhere, or answering questions on the message boards. At the very least, you’ll gain the respect of your donors by responding quickly to e-mail inquiries, and making payment and shipping easy. It’s all about helping people to do the right thing.

Customer Support

If you’re affiliated with a charity, you already know about growing your donor base. It boils down to being nice to your donors: inviting them, nurturing them, rewarding them, and giving them special access and possibly other benefits.

On the web (and by extension, on eBay), nurturing donors is the same as providing a high-Ievel of customer service. But customer service on the Web is different than in other venues.

Nonprofits, like other organizations that sell on eBay or online, need to take into account the special way online consumers behave. In the traditional offline world, customer service is a matter of answering questions and solving problems with orders. Customer service representatives make themselves available to field questions and problems as they arise.

Customer care on the web isn’t a matter of publishing a phone number or e-mail address and waiting for consumers to send you questions. Such basics are important, but it’s more a matter of making information proactively available to buyers. The customer is in charge on the internet, not the seller. Customers choose to view your items for sale or visit your web site; they choose to make a bid or a donation, or go elsewhere with their money.

Many eBay sellers who receive questions from prospective bidders answer those questions quickly. But they go a step further, also. They also publish the questions and answers as additions to their sales descriptions. This reduces the number of similar questions you receive, which saves your volunteers some time; it also raises the level of customer service you provide, which makes prospective bidders more likely to purchase from you.

When you receive a question from a prospective buyer through eBay’s message system, you have the option of simply responding to the buyer privately, or adding the question and your response to the body of your sales description.

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