Q: Tanner,
I am having some trouble with my eBay account and I have tried using all the the available eBay help pages to try and solve it, but nothing has worked. Does eBay have a ph*ne number I can call where I can get some additional help? I have looked all over for a number, but I can’t find one.

Thanks,

Cecil

A: Ah the infamous eBay phone number…does it exist? If so can it be found?

The eBay phone number has been a topic of discussion among the eBay community for quite some time now. eBay does in fact have two public telephone numbers that you can call for customer service…

…However there are two problems. First if you have not tried using all of the available online contact methods and you call Ebay you will aggravate them and predispose them against you. They will tell you to go back and fill out the online forms and they will help you.

Second the best thing you can do when you call eBay is leave a message…because nobody answers these phones, so its all you can do.

So here for better or for worse are eBays phone numbers:

1-800-322-9266
1-888-749-3229

In case you might need it, (when you’ve lost it and are beating your head against the wall), you might try snail mail:

2145 Hamilton Avenue, # 350
San Jose, CA 95125

Their company hours are 7:30 AM to 5:30 PM, Pacific time.

Of course, there’s one sure way to get a contact phone number for ebay: become a Power Seller. Power Sellers have a pipeline to real live people. There are 5 levels of power sellers, and the top four have access to toll free phone numbers.